Collect+ Service

Returning via Collect

Returning via Collect+

Wiggle has partnered with Collect+ to enable any UK customer to easily return their eligible orders, using any of over 5,500 UK local stores. Most UK Wiggle customers live within 1 mile of one of these stores, which are open from early in the morning until late in the night, 7 days a week, making the return of your order as convenient as possible!

To return an item to us please follow our usual returns procedure here.

You can find your nearest Collect+ store here.

Only orders that meet the following conditions may be returned using Collect+:

  • Returned parcels must have specific dimensions of no larger than 50cm x 50cm x 60cm.
  • Returned parcels must not weigh more than 10kgs.
  • Returned parcels must have the appropriate Collect+ label attached.
  • Bikes, frames, turbo trainers and trailers cannot be returned via Collect+.

Do not affix the Collect+ returns label to the product packaging (shoe boxes etc.)

Parcels that do not adhere to the above four points will be rejected at the Collect+ collection point.

The above conditions are not an exhaustive list. For more general terms and conditions, please see the Terms and Conditions, and for full details of Wiggle’s returns procedure, please see Wiggle Return Procedure

For full Collect+ terms and conditions please see Collect+ Terms and Conditions.

Collect Tracking

Tracking with Collect+

Track your return

You can track your Collect+ return by clicking here and entering the tracking code from the bottom of your receipt.